Last update: [May 25, 2018]
In Motorrecambio, our users are the most valuable asset, and with you, your data. For that reason, we take advantage of this declaration of intentions to guarantee you a responsible, loyal and lawful use of your data.
The visit to this website does not imply that the user is obliged to provide any information. In the event that the user provides any information of a personal nature, the data collected on this website will be treated in a fair and lawful manner, subject at all times to the principles and rights contained in Regulation (EU) 2016/679, of April 27, General Data Protection (RGPD) and other applicable regulations.
In compliance with the provisions of article 13 of the RGPD, we inform you of the following:
SUMCO TRADING, S.L. (hereinafter, Motorrecambio)
Colonia Cal Marçal, s / n, 08692, Puig-reig, Barcelona,
Contact telephone number: 93 838 18 30 *
We treat the following types of personal data:
Contact information: such as your name, address, telephone, email and other similar information.
Technical details of your visit to SUMCO digital content: such as your IP address and operating system, browser type (for visits to our website), details of the device you are using (eg, the serial number of your device, unique identification number, MAC address) and technical and event-based data regarding the use of your device (eg, internet connection and Bluetooth, connectivity data and session duration) ).
Information to create a user profile: such as your username, password or PIN.
Vehicle information: such as your Vehicle Identification Number (VIN), registration number and date of purchase.
Product information: such as the identification of your product and the date and location of the purchase.
Any other information you send us: such as signatures, photographs, opinions, your location and any other information you provide.
- Section "New Customer"
The main purpose of this treatment is the management of registered users on our website, as well as the sending of advertising relating to products and services marketed by Motorrecambio or for the sending of advertising, discounts and promotions of products and services of other entities.
Motorrecambio ensures the confidentiality of the data provided and guarantees that, under no circumstances, will they be assigned for any other use without the prior and express consent of our users. We will only ask you for the data necessary to provide the required service and will only be used for this purpose.
- Section "Make Purchase"
The main purpose of this treatment is to maintain the contractual relationship with our customers, facilitate the processing of orders, the conduct of statistical studies, as well as the sending of advertising relating to products and services marketed by Motorrecambio or for shipping of advertising, discounts and promotions of products and services of other entities.
- Section "Bulletin offers" and "Express offers"
The facilitated e-mail will be processed by Motorrecambio in order to send the newsletter of offers. This Bulletin is exclusively informative.
- Marketing actions.
Motorrecambio may use said data to inform about future promotions, offers and other commercial actions in the cases in which you are already a client or if it is not, when you have given us your consent in the corresponding section. < / p>
- Section "Contact Form and Motorrecambio Support Center"
We will collect data in order to manage the Motorrecambio support center and contact the customer via ticket in order to meet your request.
Each user can access their tickets by username and password. The passwords are personal and non-transferable and the user is responsible for the use of their passwords and their communication to third parties. The information contained in the tickets is confidential. Motorrecambio prohibits the publication of tickets to third parties and their disclosure in forums, social networks and any website.
- Section "RMA Form"
The main purpose of this treatment is the management of the RMA (Use of guarantee of your product).
Your data can be communicated to manufacturers in the event of damaged or defective products.
- Collection information geared towards web improvements
In order to improve our services and purchase online we are analyzing the Motorrecambio portal and the correct user navigation. This information will be confidential and will only be used to improve the security and operation of our online store and for statistical purposes.
For the registration, purchase and management of guarantees we will base the processing of the data in the execution of the purchase contract or in the framework of the pre-contractual relationship.
For the sending of commercial information, we will base the processing on your consent, although if you are already a client we can send you information about similar products, always providing you with a simple and free means to unsubscribe.
The consent hereby provided by the Holder for the communication of data to third parties is revocable at any time, without retroactive effects.
Due to the purchase your data can be communicated to the following Recipients:
Banking entities for payment card purchases.
To the Office of consumers and users in case if there is any claim.
To manufacturers, technical services and / or wholesalers in the case of guarantees or repairs. To those transport companies that may have ordered the shipment to the customers of the corresponding orders. These recipients can be located within Spanish territory or outside it, depending on the product and / or service purchased.
In the cases legally established, as is the case of the Security Forces and Corps.
To the public administrations to which we have to provide information in order to comply with our legal obligations.
The use of Mailchimp is not a transfer of data. , but the data will only be used by this platform solely and exclusively to send the bulletins and always with your consent.
Motorrecambio ensures the confidentiality of the data provided and guarantees that, in no case, will they be assigned for any other use without the prior and express consent of our clients. We will only ask you for the necessary data for the provision of the required service and will only be used for this purpose.
The interested party has the following rights:
- You can request information about the personal data stored that you concern (access)
- You can request that the inaccuracy of your data be corrected personal (rectification)
- You may request the removal or limitation of the processing of your data personal and (deletion and limitation)
- You can also request to be placed Your personal information is available in a structured, current and machine-readable format. (portability)
For this you must write in writing attaching a copy of the ID or document that identifies you, to the address Colonia Cal Marçal, s / n, 08692, Puig-reig , Barcelona also through our form or email email@example.com
The interested party also has the right to file a complaint with the data protection authorities ( Spanish Agency for Data Protection). However, any question related to the data, we invite you to contact us to solve it.
We have appointed a protection delegate of data (DPO) for any question related to your personal data. You can contact him at the address firstname.lastname@example.org
Users must ensure the accuracy, accuracy, authenticity and validity of the personal data that have been collected.
We do not collect personal data of minors. It is the responsibility of the father / mother / legal guardian to ensure the privacy of minors, doing everything possible to ensure that they have authorized the collection and use of the minor's personal data.
Through our website you can access social networks Facebook, Twitter or YouTube open access to all users. These are websites where the user can register and follow us for free. In these social networks users can learn about our activities, opinions, access photos and videos. The users of these social networks should be aware that this place is independent of the web www.Motorrecambio.com and is open, that is, it is visible to all its users, and the privacy policies to apply to these contents are fixed on Facebook, Twitter or YouTube. Motorrecambio does not own social networks.
Last update: [May 25, 2018]
WHAT? ARE THE COOKIES?
A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize to user. Cookies are only associated with an anonymous user and their computer or device and do not provide references that allow knowing their personal data.
COOKIES AFFECTED BY THE REGULATIONS AND EXTRA COOKIES
According to the EU directive, cookies that require informed consent by the user are analytical cookies and advertising and affiliation cookies, except those of a technical nature and those necessary for the operation of the website or the provision of services expressly requested by the user.
TYPES OF COOKIES
a) According to the entity that manages them, there are own Cookies (those that are send to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided) and from third parties (those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that treats the data obtained through the cookies).
b) Depending on the time they remain active, there are those of session (designed to collect and store data while the user accesses a web page) and persistent (in which the data is stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie - it can go from a few minutes to several years -).
c) According to the purpose for which they treat the information they collect, they can be:
- Technical cookies (necessary for the use of the web and the provision of the contracted service),
- Personalization cookies (which allow the user to access the service with predefined features, such as language, browser type, regional settings, etc.)
- Analysis cookies (collect information on the use made of the web ),
- Advertising cookies (collect information about preferences and personal choices of users),
- Affiliate cookies (allow you to track visits from other websites, with which the website establishes an affiliation contract).
YOUR COOKIES USED BY THIS WEBSITE
The cookies used in our website are session and third-party, and allow us to store and access information on the language, the type of browser used, and other general characteristics predefined by the user, as well as track and analyze the activity carried out to improve and provide our services in a more efficient and personalized way. The cookies used have, in any case, a temporary nature, with the sole purpose of making browsing more efficient. In no case these cookies provide personal data by themselves and are not used for the collection of them.
- it facilitates the user the navigation and access to the different services offered by this website;
- avoids the user having to configure the predefined general characteristics each time he accesses the website; and
- favors the improvement of the operation and the services provided through this website, after the corresponding analysis of the information obtained through the installed cookies.
By accessing our website is informed that if you continue browsing you will be installed several third-party cookies thus allowing the installation of certain cookies whose sole purpose is to register access to our website for the realization of anonymous statistics on visits, collecting information always anonymously. You do not need to accept the installation of these cookies, you can also browse through our website.
In all At this moment you can access the configuration of your browser by accepting or rejecting all cookies, or select those whose installation is supported and which are not, following one of the following procedures, which depends on the browser that Use:
Google Chrome (in the Tools Menu):
Settings & gt; Show advanced options & gt; Privacy (Content Settings) & gt; Cookies: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktopandhl=en
Microsoft Internet Explorer (in the Tools Menu) :
Internet Options & gt; Privacy & gt; Advanced: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
Options & gt; Privacy & gt; Cookies: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias
Safari, iPad and iPhone :
Preferences & gt; Privacy: https://support.apple.com/kb/ph21411?locale=en_GB
Settings & gt; Options & gt; Advanced & gt; Cookies: http://help.opera.com/Windows/12.00/es-ES/cookies.html
Cookies www.motorrecambio.com can be updated so we advise you to review our policy so periodical.
These browsers are subject to updates or modifications, so we can not guarantee that they comply fully with the version of your browser. It may also be that you use another browser not included in these links such as Konqueror, Arora, Flock, etc. To avoid these mismatches, you can access directly from the options of your browser, usually in the "Options" menu in the "Privacy" section. (Please check your browser's help for more information.)
DISABLING / ACTIVATING AND ELIMINATING COOKIES
To restrict or block cookies, it is done through the browser settings.
If you do not want websites to put any cookies on your computer, you can adapt the browser settings so that Notify you before any cookie is placed. Similarly, you can adapt the configuration so that the browser rejects all cookies, or only third-party cookies. You can also delete any of the cookies that are already on the computer. Keep in mind that you will have to adapt the configuration of each browser and equipment you use separately.
Please note that if you do not wish to receive cookies, we can no longer guarantee that our website works properly. Some site features may be lost and you may no longer be able to see certain websites. Also, rejecting cookies does not mean that you are not going to see advertisements. Simply the ads will not suit your interests and will be repeated more frequently.
Each browser has a different method to adapt the configuration. If necessary, check the browser's help function to set the correct settings.
To disable cookies on your mobile phone, check the device manual for more information.
You can get more information about cookies on the Internet, http://www.aboutcookies.org/.
According to the way in which the Internet and websites work, we do not always have information on the cookies placed by third parties through our website. This applies especially to cases in which our website contains what are called integrated elements: texts, documents, images or short films that are stored elsewhere, but are displayed on our website or through it.
Therefore, in case you encounter this type of cookies on this website and are not listed in the above list, please inform us. Or contact the third party directly to request information about the cookies you place, the purpose and duration of the cookie, and how you have guaranteed your privacy.